In the wedding beauty industry, it’s important to have clear expectations for what your services will entail. This can be done through a contract which spells out all the terms and conditions so everyone is aware of the fine print. Especially when it comes to cancellations & refunds of booking fees.
So what should you include?
1 – Payments
Be clear on your expectations for payment and in the case of non-payment, what this will look like.
2 – Cancellations
Make sure this section is crystal clear for your bride and be sure it covers what happens in the case of ‘unforseen events’ i.e. break-ups, lockdowns, weather events.
3 – Signature or Check Box
I recommend adding a check box to the terms on your website or adding a signature in Dubsado. This way you know for sure that she has read & agreed to your terms.
I cannot recommend enough getting your terms looked over by a legal representative. Davina at @mum_lawyer has fixed price legal terms specifically for H&MU artists.
Whilst running your own biz can be synonymous with stress, I’m an advocate for using tech to your advantage. I use a booking system called Dubsado to help professional creatives book, communicate and get paid with as little legwork as possible.
If you are you getting dragged down by your admin and the mere thought of tending to all the enquiries, postponements, trial bookings, invoices….makes you wanna…you need an exit plan.
Just as you would invest in a makeup or hair masterclass you should consider working on your admin. Once you do work on your admin you will see your professionalism go up along with your prices & organic referrals. On the flip side, you will feel your anxiety, busywork and laptop time go down.
To get started on your admin, click the link below to get access to the exact tools you need to get set up.
Here’s to getting you from Website to Wedding with the perfect process 🥂
Many of my HMUA clients struggle when it comes to pricing their services. I get it, it’s hard. But instead of offering lots of options and add-ons, I challenge you to think about standardising your prices. Imagine not having to customise every enquiry based on length of hair, lashes or not, glam waves or not….And what if you offered set prices for travel to popular wedding locations? Wouldn’t that make your Bride’s enquiry simpler and your invoicing easier?
These changes will slash your admin time but also help you appear more transparent and build integrity with your client.
So how exactly do you standardise your prices? Scroll through above to see the first steps to take ☝️
If you are planning on starting 2022 strong with Dubsado, I recommend taking some time to look at your pricing. #dubsadoyouradmin
Need help standardising your packages? Checkout my package calculator HERE.
My lovely hair & makeup professionals; it’s (nearly!) 2022 and it’s time to start using systems that work for you.
Finishing up with a Bride and before you’ve driven home, you glance down at your phone… You’re next booking has been:
✅ Set up
✅ Deposit paid
The dream right…
Let’s make this a reality with Dubsado. It’s like having a personal assistant managing your calendar (without the overheads & BS).
Over the coming weeks, I’ll be sharing tips and tricks with the #dubsadoyouradmin to help level up your business like a boss in 2022.
#dubsadoyouradmin #weddinghairstylist #weddingmakeupartist #makeupartistbrisbane #hairstylistbrisbane #hairstylistmelbourne #sydneyhairstylist #sydneybridalhair #northamptonhair #melbournehairblogger #behindthechair #beyondtheponytail #wiselyworks
How does your client’s journey stack up against your flawless work? Is it as polished, professional, branded and beautiful as you’d like it to be?
The right booking process transforms your client interactions. Trust me.
Every email that is automatically sent is pre-written, thoroughly proofread and includes all the important details (bye-bye back & forth replies 👋).
Sound like a dream come true? Then it’s time to sit down and map out what emails you are currently sending. Identifying every step in the email journey will have your brides gushing over how flawless and downright easy it has been to work with you.
Here’s how to get started:
Map out your emails
Grab a pen and paper and write down each email you send to your bride. Are there double ups? Are you missing an email? Can you cut it down? Take note of what’s working and which emails result in a lot of back & forth – write it all down! You’ll be able spot potential improvements.
Build your brand
They say a bride needs at least seven touch points before she is committed. Once you have your journey mapped out take a look at how you can add opportunities for engagement. Can you create a Pre-Trial booklet or website page? Recommend your favourite vendors to assist her planning? Putting this effort into a website page or PDF builds your brand, places you as the expert and gains her trust; which is so important in this process!
Once your emails are automated, you will save so much precious time that would have otherwise been used on nurturing each bride individually. Not only does this process make your life easier. it will allow you to scale your business as automation eliminates human error and increases efficiency.
With the new year around the corner, now’s the time to get started! Although, if you would like me to help you, I do offer this service 😉
Are you going to map out your emails? Let’s chat in the comments 👇
#dubsadoyouradmin #weddinghairstylist #weddingmakeupartist #makeupartistbrisbane #hairstylistbrisbane #hairstylistmelbourne #sydneyhairstylist #sydneybridalhair #northamptonhair #melbournehairblogger